We’ve created some templates to help you communicate with your guests when you need to.
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In light of the developing COVID-19 situation, we have decided to temporarily close our salon doors. While we hate to inconvenience our customers, our staff, team and guests are our highest priority. If you have an appointment booked, we will be in contact shortly to reschedule your appointment. Please follow our social media for more information and updates. Stay safe everyone! The ____ [SALON NAME] team.
Dear customers, for the health, safety and well-being of our customers, employees and communities, we are temporarily closing our doors until further notice. We feel that the best way to serve you and protect the community in light of COVID-19 is to closely follow the guidelines set by the Department of Health and our state and health officials. We encourage everyone to remain indoors and keep safe! If you had an appointment booked, we will be in contact shortly to reschedule! Thank you, and we look forward to serving you once again! The ____ [SALON NAME] team.
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A message to all our ____ [wonderful clients / salon name family]. While we love seeing you in the ____ [salon, shop, spa] and appreciate your support during these tough times, as a business we take the health of our team and other guests very seriously. For this reason, we ask that if you are feeling unwell or are otherwise at risk (have recently returned from overseas or been in contact with someone displaying symptoms) you postpone your appointment with us. Our team will be happy to welcome you back at a later date. Call the salon on ____ [PHONE NUMBER] and we will take care of it for you. Xx The ____ [SALON NAME] team.
As you all know, the COVID-19 situation continues to change by the hour. We want you to know that the ____ [BUSINESS NAME] team are taking this situation very seriously and are staying up to date as the situation progresses. At this stage we remain open and are taking extra precautions to ensure the health and safety of our team and our guests. This is a scary time for all of us so we want to thank you for continuing to support small businesses like ours. Hope to see you in the salon soon!
A message to our ____ [wonderful clients / business name family]. As you know the COVID-19 crisis is changing rapidly. While we remain open (and appreciate your business more than ever!) we ask that all future bookings be made via phone to ensure that we can continue to deliver the best experience possible. Please call the ____ [salon / shop / spa] directly on ____ [DIRECT LINE].
We'd like to let all our clients know that we have made the decision to temporarily close the salon in the face of the COVID-19 situation. While we hate to inconvenience those with appointments, the health and safety of our team and our guests is our highest priority. If you have an appointment booked with us in the coming days, we will be in contact to help you reschedule. Thanks for your support and stay safe! Xx The ____ [BUSINESS NAME] team.
We've been overwhelmed with the support from our amazing clients. For those asking about the best ways to help salons during this time, check out this post!
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